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Order received
Thank you, truly.
We’ve received your order and will follow up shortly with delivery confirmation. A receipt has been emailed to you with all the details — check your inbox (and your spam folder if you don’t see it).
What happens next?
- Confirmation email — You’ll receive an email with your order number and a full receipt within minutes.
- We prepare your order — Our team picks, checks, and packs the items the same day for Dubai addresses, and next day for elsewhere in the UAE.
- Delivery confirmation — We’ll WhatsApp or call you to confirm the delivery slot. Same-day in Dubai, 1–2 working days across the UAE.
- Doorstep handover — Pay cash on delivery if that’s what you selected. Otherwise the order is already settled.
Need help with your order?
- Track your order — Sign in to your account to see live status and past invoices.
- Change something — Contact us within 2 hours of placing the order and we’ll do our best to accommodate.
- Returns & refunds — Unopened items can be returned within 7 days. See our Return & Refund Policy for full terms.